Physiotherapy in Downtown Vancouver

Registered Physiotherapists · 970 Burrard Street, Suite 209 · 778-727-0810 · Open 7 days, 8:00 AM to 8:00 PM · Direct billing is available · Online booking

Vancouver Physiotherapy Hub provides physiotherapy in downtown Vancouver for people looking for clear answers, practical treatment, and a straightforward path back to the activities that matter to them. Our clinic is located at 970 Burrard Street, Suite 209, close to transit, SkyTrain, the West End, Yaletown, Coal Harbour, and downtown Vancouver workplaces.

We are open 8:00 AM to 8:00 PM every day of the week, including statutory holidays, so you can book before work, after work, or on a Sunday when something flares up.

Whether you are dealing with a recent injury, recurring pain, postural strain, a running issue, dizziness, pelvic health concerns, or recovery after a motor vehicle accident, our physiotherapists can help you understand your options and choose the right next step.

Care You Can Verify

Regulated Physiotherapists · Named, registered physiotherapists — including Chris Connolly, Christina Wong, and Karim Hilali — plus registered kinesiologists. Every clinician on our team is professionally regulated in BC. Meet the team »

Real Google Reviews · Our patients leave verified reviews on Google about their visits, naming the physiotherapists who treated them. You can read them for yourself further down this page.

Direct Billing Available · We direct bill most major extended health insurers, and we handle ICBC and WorkSafeBC claims. Your extended health plan sets what it pays, so you cover any remaining difference. For ICBC-approved physiotherapy there is no user fee or copay, and we bill ICBC directly. Direct billing details »

Fully Accessible Clinic · Our building has a wheelchair-accessible ramp, elevator access throughout the building, and a wheelchair-accessible washroom. Getting here »

Why Choose Us

At Vancouver Physiotherapy Hub, we know how varied each body is, and so we offer a range of physiotherapy treatments to reflect this. Our sports physiotherapists are trained in pain management, injury rehabilitation, and injury prevention. Sports physiotherapy provides you with the tools to not only get better but to prevent further injuries from occurring.

At Vancouver Physiotherapy Hub, we want you to know that you are our only priority and our treatments reflect this. We focus on manual therapy and emphasize functional movements so that you can continue your therapy outside of the clinic. So, whether you’re a weekend warrior, a top-rated athlete, recovering from a motor vehicle accident, or just want to maintain your body’s health, Vancouver Physiotherapy Hub has you covered!

Physiotherapist performing manual therapy on a runner’s knee to relieve patellofemoral pain and improve mobility

ICBC Physiotherapy Services

Vancouver Physiotherapy Hub offers coordinated care for eligible ICBC patients. Depending on your needs and provider availability, your care may include physiotherapy, active rehabilitation, acupuncture, massage therapy, chiropractic care, or counselling.

Your treating provider will assess your concerns, explain appropriate next steps, and help you understand the available booking options

Physiotherapist assessing a patient recovering from a motor vehicle accident at a downtown Vancouver clinic

Intramuscular Stimulation
(IMS)

Our Physiotherapists also offer IMS, a therapy focused on understanding, treating, and alleviating discomfort caused by chronic or acute injuries, muscle tension and tightness, decreased range of motion, and a number of other health conditions.

Pelvic floor physiotherapist explaining a treatment plan to a patient in a private clinic room

Pelvic Floor Physiotherapy

Our pelvic floor physiotherapists are specialized in treating pelvic floor disorders by targeting your pelvic floor muscles, tissues and nerves. 

We have treatment offerings specialized for male and female clients with specific booking options for each treatment type.

Sports physiotherapist guiding a patient through a rehabilitation exercise for an athletic injury

Sports Physiotherapy

Sports physiotherapy provides you with the tools to not only get better but to prevent further injuries from occurring. So, whether you are a runner, skier, hiker, gym enthusiast, or are simply looking to get fit; our physiotherapists are here to get you working your best!

Physiotherapist using a gentle craniosacral technique on a patient's head and neck

Craniosacral Physiotherapy

Craniosacral physiotherapy is a technique that uses light, gentle touch to examine the fascia and fluids surrounding your central nervous system to identify restrictions and areas of tension. Once identified, our physiotherapists use subtle, but powerful movements to release the tension.

Physiotherapist performing a vestibular assessment for dizziness and balance concerns

Vestibular Physiotherapy

Vestibular physiotherapy is for the assessment and treatment of dizziness and balance conditions related to the inner ear. This uses a variety of treatment techniques, including IMS, BPPV, Epley, and Semont maneuvers, along with balance retraining and rehabilitation to get you back on your feet.

Conditions we treat

Each page below explains what the condition feels like, how our physiotherapists assess it, and what treatment involves at our Burrard Street clinic.

What Our Clients Say About Us

Google Reviews

I recently had the pleasure of seeing Karim for physiotherapy, and I couldn't be more impressed. From the very first session, Karim was extremely attentive and professional. He easily identified my issue and provided a clear and effective treatment plan. I've made significant progress since starting my sessions with him, and I truly appreciate his expertise and dedication. If you're looking for a knowledgeable and skilled physiotherapist, I highly recommend Karim!

Jackson M. · Google review

Christina is amazing, I was referred to her by a friend and I can see why! She’s knowledgeable and caring, she takes the time to understand and educate.

Maria S. · Google review

Had a really great experience. Chris was extremely helpful and very knowledgeable.

Shawn L. · Google review

Ricky is the first physio I’ve ever seen. He is very thorough and pleasant to deal with. He explored issues I didn’t know I had. I will be going back!

Brad S. · Google review

I have seen both Maria Baljak and Gabriel Sarta and both are exceptional Physiotherapists. Maria used a combination of techniques and was able to finally help me find relief for long term lower back issues. I recently saw Gabriel for a shoulder injury, and he expertly helped me to understand the root of the issue, gave me recommendations to rehabilitate the injury and was very thorough with his assessment. I would highly recommend either therapist as they are truly experts in what they do.

Allison C. · Google review

Read more reviews on Google

Common questions

Do I need a doctor's referral to see a physiotherapist?

No. In British Columbia you can book physiotherapy directly, without a referral.

Can I book online?

Yes. You can book online at any time, or call 778-727-0810 if you would rather talk it through first.

Are you open on weekends?

Yes. We are open Monday to Sunday, 8:00 AM to 8:00 PM.

Are you open on Sundays?

Yes. We are open every Sunday, 8:00 AM to 8:00 PM, the same hours as the rest of the week.

Can I get a physiotherapy appointment in the evening?

Yes. We are open until 8:00 PM seven days a week, so you can book after work.

Are you open on statutory holidays?

Yes. We are open 8:00 AM to 8:00 PM on statutory holidays.

Do you direct bill my insurance?

Yes. We submit claims directly to your insurer at the time of your appointment when your extended health plan allows it. Coverage, annual limits and the amount paid are set by your plan.

Do you take ICBC claims?

Yes. We handle ICBC claims directly, and our ICBC physiotherapy page explains how the process works.

Are you located in downtown Vancouver?

Yes. We are at 970 Burrard Street, Suite 209, Vancouver, BC V6Z 2R4. Our contact page has transit and parking details.

Is there a user fee for ICBC physiotherapy?

No. There is no user fee or copay for ICBC-approved physiotherapy. We bill ICBC directly and you pay nothing out of pocket for those visits.

Is the first physiotherapy appointment longer than a follow-up?

Yes. An initial assessment is 45 minutes at $150.00 or 60 minutes at $175.00, while follow-up visits start at 30 minutes from $105.00.

Is the building locked in the evening?

Yes. After 6pm on weekdays, and all day at weekends and on statutory holidays, the Electra Building doors are locked. Use buzzer 001 and we will let you in. There is elevator access throughout the building.

Is IMS the same as dry needling?

Yes. IMS, or intramuscular stimulation, is a dry needling technique physiotherapists use on tight, painful muscles, as part of a full physiotherapy plan.

Will I get treatment at my first appointment?

Yes. Your first appointment starts with an assessment, and treatment begins in the same visit.

Will I get exercises to do between appointments?

Yes. Everyone leaves with a plan to work on between visits. How that plan reaches you depends on your physiotherapist, so ask yours what works best for you.

Do I pay at the end of my appointment?

Yes. If you are using your extended health plan, we bill the plan directly and charge any remaining copay to the credit card on file. If you are paying by cash or credit card, we collect it at the end of your appointment.

Do you charge for late cancellations?

Yes. We ask for 24 hours notice. If you cancel inside that window, you are responsible for the full fee of the appointment, unless we are able to fill the spot with another booking.

Will you tell me how many visits I need?

Yes. It depends on whether you are coming in for prevention, an acute injury or a longer-standing problem. Once your physiotherapist has assessed you, they will have a much better idea of how many treatments it will take.

See all common questions »

Can I get a same-day physiotherapy appointment?

Yes. We often have same-day appointments. Call 778-727-0810 and we will find you the earliest spot, including evenings and weekends.

Will I need physiotherapy forever?

No. Most people come for a set course of treatment and then stop. Your physiotherapist will tell you when you no longer need to come in, and will give you what you need to keep the progress on your own. If you choose to continue for preventive care, this will be discussed with your physiotherapist and they can outline a plan for future care.

Visiting the clinic

Where we are

We are in the Electra Building on the northeast corner of Burrard and Nelson, directly across from the YMCA. The only entrance is on Burrard, at 970 Burrard Street, and we are in Suite 209 on the second floor.

Hours

Monday to Sunday, 8:00 AM to 8:00 PM. You can book online at any time, or call 778-727-0810.

Getting here by SkyTrain

From Burrard station on the Expo Line, head south on Burrard Street. From Granville station, walk south on Granville, west on Smithe, then south onto Burrard. From Vancouver City Centre station on the Canada Line, take a left at West Georgia and another left at Burrard.

Parking

There is street metered parking nearby, with no parking between 7:00 AM and 9:00 AM or between 3:00 PM and 6:00 PM. For underground pay parking, use the lot beneath the Scotiabank Theatre at 900 Burrard Street, or the IGA across the street.

Getting in after hours

The building doors are locked after 6:00 PM on weekdays, and all day on weekends and statutory holidays. Use buzzer 001 at those times and we will let you in.

Accessibility

The building has a wheelchair-accessible ramp, elevator access throughout the building, and a wheelchair-accessible washroom.

970 Burrard Street, Suite 209, Vancouver, BC V6Z 2R4 · 778-727-0810 · info@vancouverphysiotherapyhub.com · More ways to get here

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